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New client bot
Client ka logo ya founder ki photo kahin hosted ho (unki website ya postimages.org jaisi free site pe upload karke) — wahan ka link yahan paste karo. Photo yahan preview ho jayegi. Isse widget ke header me chhota circular avatar ki tarah dikhta hai.
Agar client ka apna proper logo image hai, wahan ka link yahan daalo — widget khulte hi bade, circular logo ki tarah dikhega (brand naam uske neeche bhi dikhta rahega). Khaali chhodo toh upar wala "Logo / Photo URL" hi hero-section me bhi use ho jayega.
Website daalo aur "Import" dabao — AI khud unki site padh ke knowledge base bana dega. Baad me edit bhi kar sakte ho.
Note: WhatsApp/Instagram/Voice only actually respond if the client's plan (Plan & Billing tab) also includes them — this checklist alone doesn't unlock features.
Auto-updates when a Razorpay payment comes in. Leave blank for clients you're billing manually/offline — they won't be auto-paused.
Har naya lead is URL par bhi bhej diya jayega. Setup steps chat me niche diye hain — free hai, 5 minute lagte hain.
Widget color client ke brand se match ho jayega. Bot display name na do to business name hi dikhega.
Standard zyada clients ke liye kaafi hai — fast hai aur sasta. Premium un clients ke liye jo emotion/naturalness ko priority dete hain (jaisa audiobook-style) — cost lagbhag double hai, isliye chaho to isko ek paid add-on ki tarah price kar sakte ho.
Agar koi brand naam ya word AI galat pronounce karta hai (jaise invented brand names), yahan daal do — voice replies me sahi tarike se bola jayega. Text message pe koi asar nahi padta, sirf voice ke liye hai.
Customer ko pehli baar in par click karke turant common cheezein poochne ka option milega.
Widget header me ek WhatsApp icon dikhega jisse customer seedha WhatsApp pe switch kar sake.
Ye Meta Developer App ke "API Setup" page pe milta hai. Isके bina real WhatsApp messages is bot tak nahi pahunchenge — sirf website widget test karne ke liye khaali chhod sakte ho.
Sirf tab chahiye jab is client ke liye "Book Appointment" jaisa in-chat form (WhatsApp Flow) banana ho. Meta Developer App ke "API Setup" page pe "WhatsApp Business Account ID" ke naam se milta hai — Phone Number ID se alag cheez hai.
Agar quiet warm/hot leads ko automatic follow-up bhejna hai, ek template Meta Business Manager me approve karwao (jaise "Hi {{1}}, just checking if you still need help — let us know!"), aur uska exact naam yahan daalo. Bina isके auto follow-up kaam nahi karega (WhatsApp ka 24-hour rule).
Meta Business Suite / Graph API Explorer se milta hai — is Instagram account ke liye ek Page Access Token generate karo jisme "instagram_manage_messages" aur "pages_messaging" permissions ho. Har client ka apna alag token hota hai (WhatsApp jaisa ek hi global token abhi Instagram ke liye nahi hai). Isके bina Instagram DMs is bot tak nahi pahunchenge — sirf "Instagram" channel checkbox tick karna kaafi nahi hai.
🚀 SOIVAC GROWTH
Comment → DM automation
Koi Reel/post ke comment mein product ya price poochta hai — AI khud ek private DM bhejta hai (naam, sahi price, link ke saath). Isके liye alag se ek "comments" webhook subscription bhi chahiye Meta app mein (Instagram tester waale hi steps, bas "comments" field bhi subscribe karna).
The token above expires after 24 hours on newer Shopify apps — it's only used for the one-time "Register order webhook" button below. For ongoing order lookups on WhatsApp, fill in the Client ID + Secret below instead — Soivac refreshes that automatically forever. (Prefer using the "🛍️ Connect Shopify" button on the client list instead — it does all of this automatically via OAuth.)
Ye tumhare Shopify custom app ka Client ID + "Client secret" / "API secret key" hai — same jagah milta hai jahan se Admin API token liya tha (Dev Dashboard → App → Settings). Ye 2 fields bharne se WhatsApp order-tracking hamesha kaam karta rahega, bina kabhi token expire hone ki chinta ke.
Agar order-confirmation WhatsApp message nahi aa raha, Vercel Logs me "shopify-webhook" search karo — agar error me koi alag domain dikhe (upar wale se different), wahi yahan paste karo. Aisa hota hai jab store kabhi rename hui ho — Shopify purane naam se webhooks bhejta reh sakta hai.
🛒 Cart recovery (optional)
Jab koi customer checkout shuru kare lekin poora na kare, Soivac unhe agle din tak ek WhatsApp reminder bhej dega (agar unka phone number mila ho). Iske liye ek "cart recovery" template Meta Business Manager me approve karwana hoga (jaise "Hi {{1}}, you left something in your cart! Complete your order here: {{2}}") — bina isके ye feature chup-chaap kuch nahi karega.
Sirf tab bharo jab is client ka store WooCommerce (WordPress) pe ho — Shopify nahi. Ek client ke liye Shopify YA WooCommerce, dono ek saath nahi. Setup Shopify se bhi simple hai — koi app-approval nahi chahiye, client khud apne WordPress admin se ye do values generate karke de sakta hai.
Bina trailing slash ke, seedha store ka homepage URL.
Client apne WordPress admin me: WooCommerce → Settings → Advanced → REST API → Add key. Permissions "Read/Write" rakhna, phir dono values yahan paste kar dena.